Privacy Policy

1. Scope and responsibility

2. Information we collect

Information may come directly from you, from another buyer or seller involved in a transaction, from sign-in and payment providers, or automatically when the app and its security, notification, and analytics functions operate.

3. How we use information

• Provide accounts, profiles, listings, search, carts, wishlists, and subscriptions.
• Create, confirm, pay for, fulfil, refund, and record marketplace transactions.
• Show relevant currency, location, delivery, pickup, and seller information.
• Send service notifications about orders, payments, account activity, and sellers you follow.
• Provide support and communicate about requested services or important policy changes.
• Prevent fraud, investigate misuse, enforce marketplace rules, and maintain audit records.
• Diagnose errors, understand feature use, improve reliability, and develop the marketplace.
• Meet accounting, regulatory, legal, dispute-resolution, and law-enforcement obligations.

We do not sell personal data for money. We do not ask for or store your mobile-money PIN. Enter a PIN only in the secure prompt supplied by your mobile network or payment provider.

4. Purpose limitation and data minimization

5. When information is shared

We share personal information only where it is needed for the purposes described above, including with:

• The buyer or seller involved in a transaction, where information is needed to confirm and fulfil the order.
• Firebase and related Google services used for authentication, database storage, files, and push notifications.
• Lenco and participating mobile-money providers used to initiate and verify payments or payouts.
• Google Maps when a map is displayed or you choose to open directions.
• Hosting, communications, security, analytics, and technical-support providers that help operate the app.
• Authorized Perks Purchase staff, professional advisers, regulators, courts, or law-enforcement bodies when access is necessary and permitted or required by law.
• A successor organization if the service is reorganized, merged, or transferred, subject to appropriate confidentiality and notice.

Providers receive only the information reasonably needed for their role. Their own privacy notices may apply when they act independently. For example, a payment request includes the payer details, mobile number, network, amount, reference, and transaction metadata needed to process and reconcile that request.

6. Storage, device data, and security

7. How long information is kept

We keep personal data only for as long as it is reasonably needed for the purpose for which it was collected. The period depends on the type of record and whether an account, transaction, dispute, security concern, or legal obligation remains active.

• Profile and preference data is generally kept while the account remains active or until it is updated or deletion is approved.
• Active listings remain available until they are sold out, delisted, removed, or otherwise expire. Delisted listings become eligible for administrative purge after the platform minimum period.
• Cart, wishlist, subscription, notification-token, and continuity data may be removed when you clear it, unsubscribe, replace a device registration, close an account, or when it is no longer operationally useful.
• Transaction, payment, receipt, refund, payout, earnings, security, and audit records may be kept longer where needed for fulfilment, reconciliation, fraud prevention, disputes, accounting, or legal obligations.
• Analytics, survey, diagnostic, and support information is deleted, anonymized, or aggregated when identifiable information is no longer needed.

A deletion request does not require removal of information that must be retained for a lawful purpose. When retention is required, use of the retained information will be limited to that purpose where reasonably possible.

8. Your choices and rights

Subject to applicable law and any necessary identity verification, you may ask Perks Purchase to:

• Confirm whether personal data about you is being processed and provide access to it.
• Correct information that is inaccurate or incomplete.
• Delete information that is no longer needed or is being processed unlawfully.
• Restrict or object to certain processing where the law gives you that right.
• Withdraw consent for optional processing that depends on consent.
• Receive information about relevant service providers or cross-border processing.
• Complain to the Data Protection Commissioner or another competent authority.

You can separately control device and email notifications in the app. Browser and device settings can also control location and push-notification permissions. You can clear local browser storage, though doing so may reset device preferences and unfinished local drafts.

9. Children

Perks Purchase is not designed for children who cannot lawfully create an account or enter marketplace transactions on their own. If you believe a child has supplied personal data without appropriate authorization, contact us so the matter can be reviewed.

10. Changes to this policy

This policy may be updated when the app, its providers, or legal requirements change. The updated date will be shown at the top. Where a change materially affects how personal data is used, we will provide an appropriate additional notice in the app or through available contact details.